911 emergency

Enhanced 911 Emergency Call (E911)

You are probably familiar with 911 emergency call, and know this is an emergency telephone number that provides you immediate contact with emergency personnel including police, fire and ambulance. However, there may be another feature of 911 emergency call that you are unaware of known as Enhanced 911 emergency-calling system (E911).

Enhanced 911 emergency calling services is a feature that automatically links a physical address with the telephone number of the calling party. It enables emergency responders to know how to reach the callers location, without the caller having to provide this information.

A Public Safety Answering Point (PSAP) is the final destination of an E911 emergency call, and is where the operator is located. There could be a number of PSAPs within the same telephone exchange, or a single PSAP might cover a variety of exchanges. The vast majority of PSAPs feature a regional Emergency Service Number – a number that identifies the Public Safety Answering Point.

E911 has shown to be a wonderful asset to the 911 emergency-calling systems, and because of its usefulness and success, it is available for different types of phones including landline phones, wireless phones, and VoIP phones.

If you have a cell phone or use a VoIP phone, but are not sure if your phone features E911 emergency call, you should call your service provider to find out.

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